SureStay Plus Hotel by Best Western SeaTac Airport

I tried to check in at the Sure Stay nearest the airport. Once the kind front desk agent informed me I was at the wrong hotel, I was distressed, wondering how to get to the other hotel. She called the airport shuttle driver who then transported me to the correct property! Whilst checking in to that property, I realized I had left my credit card on the counter of the first property. I almost got an Uber to retrieve my credit card that night, but decided to just get it on my way to the airport the next morning. Shortly after that, Chester from the front desk called my room to let me know the shuttle driver was going back to the first hotel and would bring me my credit card. Staff was incredible at both these properties!! Also, I was a few minutes late for the morning shuttle and Teresa called the driver, who came back to fetch me. I was out of sorts and an uncharacteristically problematic customer that day, but the employees went above and beyond for me! I can't thank them enough!

The staff was amazing! They helped me SO much! The night shift checkin guy helped me carry luggage up 3 flights since the elevator was broken, and answered all my shuttle questions! The day shift check in lady super friendly, great conversation, very helpful with my daughter and the baby. The shuttle man literally helped us so much with all the luggage, baby, car seat, and to find our way to the elevator at the airport. Your staff went above and beyond! My room was clean, comfortable, perfect for my travel needs.

SureStay purchases old hotels and fixes up the important parts, then rents for cheap. It's hard to beat their value. For example, the bathroom might have an ancient tub in good condition but a brand new shiny countertop and bright white towels. So if it matters, or if it really needs to be replaced, they will. If not, we all save money. The service at this location is top-notch. A+ for front desk and breakfast staff. I didn't meet housekeeping but our rooms were immaculate. Note that the hotel is right on the train line and our rooms were on that end of the hotel, yet we heard no noise. Excellent location for restaurants and sightseeing.

This is an excellent place to stay, very clean, everything inside and outside the room was looks brandnew, doesnt have funny smell, it has free breakfast, refrigerator was big, it has microwave, coffee machine and the king room has sofa bed and table with 2 chairs, bathroom was fantastic, free convenient parking and has free use cart for luggage to go in the elevator/room.

I booked the room last minute, and the staff were courteous and helpful. I also was able to easily get picked up using the hotels airport shuttle around midnight by calling the front desk. Check-in was easy and painless, and the lady at the front desk was friendly and sympathetic. The room was clean and had everything I needed, including soap bars towels and shampoo. The beds were comfortable as well. The continental breakfast was good. It had a variety of fruit, bread, coffee, juices, and even some hot items, including scrambled eggs, bacon, and sausage. It also tasted good.