SureStay Plus Hotel by Best Western SeaTac Airport

I tried to check in at the Sure Stay nearest the airport. Once the kind front desk agent informed me I was at the wrong hotel, I was distressed, wondering how to get to the other hotel. She called the airport shuttle driver who then transported me to the correct property! Whilst checking in to that property, I realized I had left my credit card on the counter of the first property. I almost got an Uber to retrieve my credit card that night, but decided to just get it on my way to the airport the next morning. Shortly after that, Chester from the front desk called my room to let me know the shuttle driver was going back to the first hotel and would bring me my credit card. Staff was incredible at both these properties!! Also, I was a few minutes late for the morning shuttle and Teresa called the driver, who came back to fetch me. I was out of sorts and an uncharacteristically problematic customer that day, but the employees went above and beyond for me! I can't thank them enough!

On Saturday my son’s flight was canceled and left without a place to stay or food for 2 1/2 days. The woman who answered the phone was extremely helpful and understanding! She made sure my son was able to get to the hotel, comfortable for the days he was there, went above by letting him in his room early and letting him stay in a comfortable safe area after checkout while waiting hours till his flight. As a mom across the country, it put me at ease! Thank you so much for caring!!

SureStay purchases old hotels and fixes up the important parts, then rents for cheap. It's hard to beat their value. For example, the bathroom might have an ancient tub in good condition but a brand new shiny countertop and bright white towels. So if it matters, or if it really needs to be replaced, they will. If not, we all save money. The service at this location is top-notch. A+ for front desk and breakfast staff. I didn't meet housekeeping but our rooms were immaculate. Note that the hotel is right on the train line and our rooms were on that end of the hotel, yet we heard no noise. Excellent location for restaurants and sightseeing.

The staff was really amiable which helped us to feel comfortable in the big city and an area that was surrounded by big buildings and parking lots. the bed and sheets were super comfortable. the room showed signs of wear but it had everything we needed to rest after 24 hours of flying.

This is an excellent place to stay, very clean, everything inside and outside the room was looks brandnew, doesnt have funny smell, it has free breakfast, refrigerator was big, it has microwave, coffee machine and the king room has sofa bed and table with 2 chairs, bathroom was fantastic, free convenient parking and has free use cart for luggage to go in the elevator/room.